Return policy

At DayDay Paws, your satisfaction—and your pet’s happiness—mean everything to us. We proudly stand behind the quality of our products and offer a 90-Day Satisfaction Guarantee on eligible purchases.

15-Day Satisfaction Guarantee

We are confident that you and your pet will love our products. If for any reason you are not completely satisfied with a DayDay Paws product purchased directly from daydaypaws.com, you may request either:

A full refund of the purchase price, or

A replacement product

Requests must be made within ninety (15) days from the original date of purchase.

If your DayDay Paws product was purchased through a third-party retailer or marketplace, please contact that seller directly and follow their return policy.

How to Request a Refund or Replacement

To initiate a refund or replacement request, please contact our support team at:

📧 Email: info@daydaypaws.com

📞 Phone: +1 775-469-0699

🏠 Mail / Returns Address:

2580 E Merrill Ave

Ontario, San Bernardino County

CA 91762

United States

When contacting us, please be prepared to provide:

Your order number or proof of purchase

The date and place of purchase

A brief explanation of the issue

If your request is approved, we may require valid proof of purchase and, in some cases, the return of the product.

Eligibility & Limitations

The Satisfaction Guarantee is limited to the original end-user purchaser.

Requests must be submitted within 90 days of the original purchase date.

We reserve the right to verify information, request product returns, and deny claims in cases of suspected fraud, misuse, or abuse of this policy.

Our Commitment

At DayDay Paws, we strive to be a brand you can trust. We are committed to providing high-quality pet products that support the health and well-being of your furry companions—and to offering friendly, accessible customer support whenever you need us.

Thank you for choosing DayDay Paws and for allowing us to be part of your pet’s daily care 🐾